A better experience means always moving forward.
We’re inspired by our customers. They are constantly in motion, and never stop looking ahead. Their style is constantly evolving, helping refine the trends of tomorrow. That is why we believe to best serve our customers, we must always be moving forward – never complacent – finding new ways to enhance their success and enjoyment.
Our culture is fueled by passionate employees committed to quickly and completely addressing our customer needs, so that every point of interaction reinforces a great Aker experience. We are driven to continuously push the bounds, creating the best possible bathware experience.
As a Customer Support Advisor at MAAX, you will play a vital role in our organization as a product knowledge expert. Through your exchanges with customers, sales representatives, technicians, and internal departments you will pull together the necessary resources to solve customer problems. Your primary goal will be to tackle an array of after sales issues in accordance with company standards, while working to control costs.
Your success will promote a strong relationship with our extensive customer base, while driving forward the bottom line. Our diverse team is eager to share their extensive industry knowledge, and work in unity to provide customer service excellence.
Along with a competitive salary, MAAX offers extensive medical, dental, vision and pension benefits.
The incumbent will work as part of a team delivering a first class, professional customer service, using a range of communication methods, to ensure that customer enquiries and complaints are resolved at the first point of contact.
The customer service advisor is a key member of the Customer Service organization. The incumbent will work as part of a team delivering a first class, professional customer service, using a range of communication methods, to ensure that customer enquiries and complaints are resolved at the first point of contact.